Managing Change in the Workplace:
A 12-Step Program for Success

Ralph L. Kliem and Irwin S. Ludin

$14.95
Discounts on bulk purchases.

(c) 1999
140 pp. (paper)
Illustrated
ISBN: 0-9664286-1-7

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About the Authors

RALPH KLIEM, M.A., specializes in project management consulting and training. His previous assignments included over 20 years of combined experience with Fortune 500 and small firms in information systems and business management.

Since 1983, Ralph has published over 100 articles on business communications, and information systems topics in over 35 different magazines, including Computerworld, Data Communications, and Software Development. He is also the author or co-author of the following books that are distributed internationally and translated in several languages:

Developing a Cost-Effective Company Operations Manual (Alexander Hamilton Institute, 1986, English and Spanish translation)
Just-in-Time Systems for Computing Environments (Quorum, 1994)
Managing the Modern Office (Alexander Hamilton Institute, 1990)
Reducing Project Risk Gower Publishing, Ltd, 1997, English and Russian translation)
Stand and Deliver: The Fine Art of Presentation (Gower Publishing, Ltd., 1995 English and Chinese translation)
Project Management Practitioner's Handbook (AMACOM, 1998)
The DP Manager'sModel Reports and Formats (Prentice Hall, 1992)
The Noah Project: The Secrets of Practical Project Management (Gower Publishing, Ltd,
English and German and Greek translations 1993)
The People Side of Project Management (Gower Publishing, Ltd., 1992)
The Productivity Sourcebook (Alexander Hamilton Institute, 1988)
The Secrets of Successful Project Management (John Wiley & Sons, Inc., 1986)
Project Management Methodology (Marcel Dekker, 1997) 

Reviews of his books have appeared in numerous publications, and he has been interviewed by publications and radio talk shows. His name has appeared in Who's Who in the West, Who's Who of Emerging Leaders in America, and Who's Who in the Media and Communications (Marquis editions). He is a former adjunct faculty member with Seattle Pacific University and founding Editor-in-Chief of the Northwest Artificial Intelligence Forum (NAIF) Journal.

 

IRWIN S. LUDIN has over 25 years of experience in a wide variety of environments including: academia, aerospace, communications, construction, government, healthcare, manufacturing, operations, help desk/support services, training, and telecommunications. His experience includes:

Benchmarking, measurements/metrics, and standards
Business process re-engineering
Evaluation of information systems architecture and infrastructure
Help Desk / Support Services consulting
Technical and business communications

Irwin has published many articles on management topics and is the co-author of 10 books that are distributed internationally and translated in several languages:

Project Management Methodology: A Practical Guide for the Next Millennium (Marcel Dekker, 1997) (AMACOM, 1998)
Stand and Deliver: The Fine Art of Presentation (Gower Publishing, Ltd., 1995)
The Noah Project: The Secrets of Practical Project Management (Gower Publishing, Ltd.,
The People Side of Project Management (Gower Publishing, Ltd., 1992)
Reviews of his books have appeared in numerous publications, such as Datamation and the Project Management Journal, and he has been interviewed by radio talk shows. He is a former adjunct faculty member with City University, Assistant Editor of the Northwest Artificial Intelligence Forum (NAIF) Journal, and member of the IEEE Review Board.

He attended City University, where he earned an MBA, and the University of Pittsburgh, where he earned an MS in Engineering. He is included in the 27th edition of Who's Who in America (Marquis Edition).

  Contents | Preface

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